FREQUENTLY ASKED QUESTIONS
Yes, our website employs the latest security measures to ensure the safety of your personal and financial information. We use encryption technologies to secure transactions and have a dedicated team monitoring for any suspicious activities.
We accept a variety of payment methods, including credit/debit cards, UPI and other secure online payment gateway options. You can find the complete list of accepted payment methods during the checkout process.
Yes, we only source products from authorized distributors and reputable brands. We guarantee the authenticity of all products available on our platform.
Once your order is shipped, you will receive a tracking number and a link to our tracking page via email. You can use this information to monitor the status and location of your package.
Our return process is simple. Visit customer dashboard and follow the instructions to initiate a return. Please make sure to check our Return Policy for eligibility and guidelines.
We apologize for any inconvenience. Please contact our Customer Support with your order number and photos of the damaged or defective item. We will assist you in resolving the issue promptly.
To make changes or cancel an order, Please visit customer dashboard to cancel an order as soon as possible. Otherwise please contact our Customer Support as soon as possible. We will do our best to accommodate your request, but keep in mind that orders are processed quickly.
If you forget your password, click on the "Forgot Password" link on the login page. Follow the instructions sent to your registered email to reset your password.
Our customer support team is available here through our Contact Us page. You can reach out via email, WhatsApp or phone during our business hours.
